Dear Harry
Steven and I would like to take this opportunity to say a huge thankyou to you and the whole team of lads who worked on our nightmare removal!
Without a shadow of a doubt the professionalism, hard work and commitment shown by your team has left us with a flicker of hope that at least some people take pride in their work and do a good job. Indeed I think Britannia Appleyard and the Halifax Bank were the only organisations in our whole fiasco who weren't to blame and yet were the only two companies who did anything to assist, so this makes it even better.
We cannot praise enough all the team who assisted with our packing over the two days and especially David who was present for the duration of the saga. They all worked exceptionally hard.
Also, your own understanding of the situation and accomodation of our belongings over that period and fantastic service on the Bank Holiday weekend Saturday to deliver everything so efficiently.
We would not hesitate in recommending your services and will of course use you in the future once we are back in Yorkshire. Not too soon I hope as I dont think I can take another move!
We do have about 35 boxes left which we have only just got around to unpacking. David said someone would pick them up if they were ever in the area - what do you suggest?
All the best,
Mrs M.